Introduction
PublicStacks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which provides permanent public hubs for products to collect feedback, ideas, and updates.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address, name, and any other information you choose to provide.
- Project Information: When you create a project hub, we collect project names, descriptions, branding information (logos, colors), and content you upload.
- User-Generated Content: We collect feedback, ideas, comments, votes, and other content submitted through public hubs.
- Support Communications: We collect information you provide when contacting our support team.
Automatically Collected Information
- Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and time spent.
- Device Information: We may collect device information such as IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze platform usage.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Communicate with you about your account, projects, and our services
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Public Content: Content you submit to public hubs is visible to anyone who visits those hubs.
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing).
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of certain data processing activities
To exercise these rights, please contact us at privacy@publicstacks.com.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Privacy Inquiries: privacy@publicstacks.com
- Legal Inquiries: legal@publicstacks.com
- Support: support@publicstacks.com
- Support Hub: /h/publicstacks/support
Note: Email addresses and links are configurable via environment variables. Default values are shown above.